Thousand Palms – Youth Emergency Services
Youth Emergency Services
Our Commitment to Coachella Valley Youth Continues
For more than 35 years, SafeHouse has been committed to helping runaway, homeless, and at-risk youth and their families. For over 18 years we have had the privilege to serve youth in the Coachella Valley. Although our emergency shelter in Thousand Palms is not currently being utilized as a shelter due to the loss of critical federal funding, our commitment to Coachella Valley youth has not ended.
The need for safe shelter, counseling, crisis support, and caring guidance remains. Youth under the age of 18 from the Coachella Valley and surrounding communities can still receive services through our Youth Emergency Shelter in Riverside.
We understand that Riverside is a significant distance from the Coachella Valley and that transportation can be a serious barrier for families and youth in crisis. Our team will work with youth, their families and others to coordinate transportation, including providing transportation as we help to connect them with the support they need.
Services and Support May Include:
- Safe shelter and basic necessities
- Counseling and emotional support
- Crisis intervention
- Family reunification
- Education and case management
- Connections to housing and community resources
- Continued aftercare and support
SafeHouse Continues to Serve:
SafeHouse continues serving the Coachella Valley through transitional housing, community outreach, Safe Place support, and mental health services. We remain dedicated to helping young people and families navigate difficult circumstances and find a path toward safety and stability.
Need Help?
If you or someone you know is a youth in crisis, please contact our team for information about available services, eligibility, and transportation assistance.
Please call 760-343-3211 or 888-343-4660 and a member of our team will provide information on how to access shelter services. Our team will work with you, to provide easy and safe connection with our services 24/7.
If you access our shelter in person, please go to Harrison House Transitional Living Program directly behind our shelter at 72-695 La Canada Way, Thousand Palms, 92276 and ring the bell at the gate for assistance or you can reach them at by calling 760-636-4799.
Help Us Continue This Work
Your support helps SafeHouse reach youth and families when they need us most. Every donation helps provide safety, compassion, and a place to turn during a difficult time.
Program Goals:
- Provide immediate counseling and intervention services for variable and multiple needs (inner conflict resolution, child abuse / neglect, substance abuse, etc.)
- Reunite the youth with their family (family preservation and reunification)
- Foster self-reliance and responsibility.
- Create an intervention point for runaway and homeless youth before they become juvenile offenders.
How can I get my child into your program?
In Riverside, call (951) 351-4418 or in the Coachella Valley, call (760) 343-3211. Tell the person who answers the phone that you want to set up an intake assessment.
How much does your program cost?
Operation SafeHouse is a private, non-profit organization and is able to help families in crisis through generous donations from public and private sources. No one is ever turned away due to lack of ability or willingness to pay.
How long will my child be there?
That depends on the types of issues that are being addressed. Generally, our Emergency Shelter Program lasts 21 days.
What happens after my child leaves the program?
Operation SafeHouse is committed to helping you make real change. We know that three weeks is only a start to putting broken families back together. That’s why we’re here for youth and their families long after they’ve left our Emergency Shelter Program. We offer aftercare, parenting classes and family counseling to all families who go through our program. We want to see you succeed and we’re here to support you, every step of the way.
Am I required to participate in services?
While parent participation is not a requirement of our program, it is highly encouraged. Often, the issues teens are facing include not only themselves but also their families, friends, schools and communities. Our program is more effective if all members of the family are involved.
What if my child is not accepted into your program?
While this doesn’t happen often, there are cases in which the issues a child is dealing with are more than we are equipped to handle. If it is determined that your child is inappropriate for our program, we will provide you with referrals in your community and assist you with finding the help you need.
We’re here for families in crisis, every hour of every day.
Have more questions?
In Riverside, call (951) 351-4418.
In the Coachella Valley, call (760) 343-3211.
What’s it like at the shelter?
Both of our shelters are like homes. You’ll share a bedroom with another client and be required to participate in all activities throughout the day including chores and counseling. Friendly staff are there for you, every step of the way, as you work through the stuff that’s bugging you.
Once I’m there, do I have to stay?
No. Our program is completely voluntary. No lock down. No force. If you want to leave, you’re free to do so. However, we strongly encourage you to give our program a chance and if you choose to leave, we have to call your parents or guardians and let them know.
Will you tell my parents everything I share with you?
While we encourage you to be honest with your parents about what you’re going through, what you discuss with a therapist is completely confidential. However, the law does require us to report certain things like abuse or intentions you might have to hurt yourself or others.
Can I bring my own clothes?
While you’re at SafeHouse, you’ll be required to wear clothes (usually sweats and t-shirts) that we provide. We know this may be a bummer but it eliminates the need for a dress code and makes sure everyone is dressed appropriately.
We’re here for teens in crisis, every hour of every day.
Loading Viewer...
Loading Viewer...
Related Links
How can I get my child into your program?
In Riverside, call (951) 351-4418 or in the Coachella Valley, call (760) 343-3211. Tell the person who answers the phone that you want to set up an intake assessment.
How much does your program cost?
Operation SafeHouse is a private, non-profit organization and is able to help families in crisis through generous donations from public and private sources. No one is ever turned away due to lack of ability or willingness to pay.
How long will my child be there?
That depends on the types of issues that are being addressed. Generally, our Emergency Shelter Program lasts 21 days.
What happens after my child leaves the program?
Operation SafeHouse is committed to helping you make real change. We know that three weeks is only a start to putting broken families back together. That’s why we’re here for youth and their families long after they’ve left our Emergency Shelter Program. We offer aftercare, parenting classes and family counseling to all families who go through our program. We want to see you succeed and we’re here to support you, every step of the way.
Am I required to participate in services?
While parent participation is not a requirement of our program, it is highly encouraged. Often, the issues teens are facing include not only themselves but also their families, friends, schools and communities. Our program is more effective if all members of the family are involved.
What if my child is not accepted into your program?
While this doesn’t happen often, there are cases in which the issues a child is dealing with are more than we are equipped to handle. If it is determined that your child is inappropriate for our program, we will provide you with referrals in your community and assist you with finding the help you need.
We’re here for families in crisis, every hour of every day.
Have more questions?
In Riverside, call (951) 351-4418.
In the Coachella Valley, call (760) 343-3211.
What’s it like at the shelter?
Both of our shelters are like homes. You’ll share a bedroom with another client and be required to participate in all activities throughout the day including chores and counseling. Friendly staff are there for you, every step of the way, as you work through the stuff that’s bugging you.
Once I’m there, do I have to stay?
No. Our program is completely voluntary. No lock down. No force. If you want to leave, you’re free to do so. However, we strongly encourage you to give our program a chance and if you choose to leave, we have to call your parents or guardians and let them know.
Will you tell my parents everything I share with you?
While we encourage you to be honest with your parents about what you’re going through, what you discuss with a therapist is completely confidential. However, the law does require us to report certain things like abuse or intentions you might have to hurt yourself or others.
Can I bring my own clothes?
While you’re at SafeHouse, you’ll be required to wear clothes (usually sweats and t-shirts) that we provide. We know this may be a bummer but it eliminates the need for a dress code and makes sure everyone is dressed appropriately.
We’re here for teens in crisis, every hour of every day.
